This guide uses the official IT-Wallet app name and SPID authentication, verified from government sources.
Italy
2 minutes
easy
European Health Insurance Card (EHIC)
What You Need
- ✓Valid health insurance
- ✓National ID card in wallet
- ✓Health insurance number
Step-by-Step Instructions for Italy
Open IT-Wallet
Tap \'Add Document\' → \'Health Insurance\'
Select your health insurance provider
Log in to health insurance account OR enter policy number
Authorize data sharing (one-time consent)
IT-Wallet retrieves your EHIC details
Confirm details are correct
Authenticate with biometric (using SPID)
EHIC added to wallet
Troubleshooting
⚠️Common Issues & Solutions
If provider not listed: Check if they support EUDI Wallet (2027 full rollout)
If login fails: Reset password on insurer\'s website first
If data incorrect: Update with insurer, then re-add to wallet
If missing: Ensure you have active health coverage
Italy-specific help: If issues persist, contact IT-Wallet support via https://www.agid.gov.it/
Benefits
Need Help with Other Credentials?
See all available guides for IT-Wallet in Italy.