This guide uses the official IT-Wallet app name and SPID authentication, verified from government sources.
Italy
5 minutes
easy
National ID Card
What You Need
- ✓Physical ID card with eID chip
- ✓IT-Wallet app installed
- ✓Phone with NFC capability
- ✓6-digit PIN for your ID card
Step-by-Step Instructions for Italy
Open your IT-Wallet
Tap \'Add Document\' or \'+\' button
Select \'National ID Card\' from the list
Place your ID card on the back of your phone (NFC area)
Keep steady for 3-5 seconds until phone vibrates
Enter your 6-digit ID card PIN when prompted
Wait for verification (10-30 seconds)
Set up biometric authentication (Face ID or fingerprint) (using SPID)
ID card successfully added - you\'ll see it in your wallet
Troubleshooting
⚠️Common Issues & Solutions
If NFC doesn\'t work: Remove phone case, try different position on back of phone
If PIN is rejected: Check PIN is correct, you have 3 attempts before card locks
If verification fails: Ensure ID card is valid and not expired
If app crashes: Restart app, ensure latest version installed
Italy-specific help: If issues persist, contact IT-Wallet support via https://www.agid.gov.it/
Benefits
Need Help with Other Credentials?
See all available guides for IT-Wallet in Italy.