This guide uses the official NL-wallet app name and DigiD authentication, verified from government sources.
Netherlands
2 minutes
easy
N/A - Emergency Revocation
What You Need
- ✓Access to government portal or another device
- ✓Your government account login credentials
Step-by-Step Instructions for Netherlands
From another device, visit your national NL-wallet portal
Log in with government credentials (not lost phone)
Navigate to \'My Credentials\' or \'Manage Wallet\'
Select credential to revoke (or \'Revoke All\')
Confirm revocation (credential becomes invalid immediately)
Report phone theft to police if applicable
Get new phone, download NL-wallet
Re-verify identity
Re-issue credentials (free and instant)
Troubleshooting
⚠️Common Issues & Solutions
If can\'t access portal: Call government helpline for phone-based revocation
If credentials still active: Wait 5 minutes for network propagation
If can\'t re-issue: Visit government office in person with backup ID
If emergency: Some countries offer SMS-based revocation
Netherlands-specific help: If issues persist, contact NL-wallet support via https://www.nldigitalgovernment.nl/overview/identity/id-wallet/
Benefits
Need Help with Other Credentials?
See all available guides for NL-wallet in Netherlands.