This guide uses the official NL-wallet app name and DigiD authentication, verified from government sources.
Netherlands
10 minutes
medium
N/A - Backup Process
What You Need
- ✓NL-wallet app
- ✓Secure storage location (encrypted USB, cloud with 2FA)
Step-by-Step Instructions for Netherlands
Open NL-wallet
Go to Settings → Backup & Export
Select \'Create Encrypted Backup\'
Choose credentials to backup
Set backup password (strong, unique - you\'ll need this for restore)
App creates encrypted backup file
Save to: Encrypted cloud storage OR secure USB drive
Store backup password separately (password manager recommended)
Test restore on secondary device to ensure backup works
Keep backup updated (monthly recommended)
Troubleshooting
⚠️Common Issues & Solutions
If export fails: Check storage space, ensure 500MB free
If password forgotten: Cannot recover - use government re-issuance instead
If backup corrupted: Create new one, delete old
If restore fails: Ensure using same wallet version as backup
Netherlands-specific help: If issues persist, contact NL-wallet support via https://www.nldigitalgovernment.nl/overview/identity/id-wallet/
Benefits
Need Help with Other Credentials?
See all available guides for NL-wallet in Netherlands.