How to Revoke Lost/Stolen Credential to EUDI Wallet

Last updated: 1/29/2026•Reading time: 4 min
⏱️ Time Required:

2 minutes

📊 Difficulty:

easy

📄 Document:

N/A - Emergency Revocation

What You Need

  • ✓Access to government portal or another device
  • ✓Your government account login credentials

Step-by-Step Instructions

1

From another device, visit your national EUDI Wallet portal

2

Log in with government credentials (not lost phone)

3

Navigate to \'My Credentials\' or \'Manage Wallet\'

4

Select credential to revoke (or \'Revoke All\')

5

Confirm revocation (credential becomes invalid immediately)

6

Report phone theft to police if applicable

7

Get new phone, download EUDI Wallet app

8

Re-verify identity

9

Re-issue credentials (free and instant)

Troubleshooting

⚠️Common Issues & Solutions

If can\'t access portal: Call government helpline for phone-based revocation

If credentials still active: Wait 5 minutes for network propagation

If can\'t re-issue: Visit government office in person with backup ID

If emergency: Some countries offer SMS-based revocation

Benefits

✓Immediate protection if phone stolen
✓Free credential re-issuance
✓Prevents identity theft
✓Faster than reporting lost physical ID

Need Country-Specific Instructions?

Each EU country has slightly different procedures. Find your country\'s specific guide.

Browse by Country →

Frequently Asked Questions

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Sources

Information verified against official sources (2/16/2026)

  1. [1]EUDI Wallet User Guide

⚠️ Independent Information

This website is NOT affiliated with the European Commission or any EU government. We provide independent, easy-to-understand information about EUDI.

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