This guide uses the official IT-Wallet app name and SPID authentication, verified from government sources.
Italy
30 seconds
very easy
N/A - Identity Verification Process
What You Need
- ✓IT-Wallet app with ID card added
- ✓Service/website that accepts EUDI Wallet
- ✓Internet connection
Step-by-Step Instructions for Italy
Visit website requiring identity verification
Click \'Verify with IT-Wallet\' button
QR code appears OR push notification sent to your phone
Open IT-Wallet (automatically or scan QR)
Review data request (what they\'re asking for)
Check selective disclosure options (share minimum needed)
Tap \'Approve\' and authenticate with Face ID/fingerprint (using SPID)
Instant verification - service receives confirmation
You\'re verified and can proceed
Troubleshooting
⚠️Common Issues & Solutions
If QR won\'t scan: Try mobile browser instead of desktop, or vice versa
If notification doesn\'t arrive: Check app permissions, enable notifications
If request seems suspicious: Don\'t approve, verify website is legitimate
If verification fails: Ensure credentials are up-to-date, not expired
Italy-specific help: If issues persist, contact IT-Wallet support via https://www.agid.gov.it/
Benefits
Need Help with Other Credentials?
See all available guides for IT-Wallet in Italy.